Contact Info
Store Hours
Monday - Friday: 9am-6pm
Saturday-Sunday: 9am-5pm


Frequently Asked Questions

What’s your return policy on used devices?

We do not offer returns on used device sales, but do offer a 15-day warranty. If the used device or part becomes defective, we will take it in and repair it. If we can’t repair it, we will replace it or issue you a store credit.

What is your warranty policy?

We offer a 90-day warranty on most parts which we replace, yet this warranty is limited to the proper functionality of the part we replaced (any physical damage to your device while in your possession will not be covered and there are no exceptions).
All water damaged device treatments will have no guarantee nor warranty.

Do you offer one on one customer support?

Yes, we do. This can be achieved by booking an appointment. Appointments can be booked through a call or email. 

Can you do my repair while I wait?

Generally, yes you can wait in the waiting area while we repair your device, as repairs can be completed within 30 minutes to 1 hour (some repairs may take longer).

Due to the COVID-19 pandemic, we encourage you to please drop off your device and pick it up later once the repair has been completed.

Do you activate phone services?

Yes, we can activate a variety of services such as (H2o, Lyca Mobile, etc.)

Do you unlock phones?

Yes, we do, although unlocking varies in time and price from device to device. For more information, please call us for more details.

Do you offer in office/home visits?

At this time, we are currently not able to offer office/home visits but do plan on adding this service in the future. 

How long does it take to replace a Samsung Galaxy battery?

Generally about 1 to 2 hours.

Do you only do hardware repairs?

No, we also offer software solutions.

Can you help me set up my new iPad?

Absolutely!! Please schedule an appointment for this service.

Do I need to backup my device before the repair?

If possible, we strongly encourage that you back up your device(s) before any repair. Although we have a high success rate repairing devices, as with any repair, sometimes unexpected accidents may happen.

Do you buy used devices?

Yes, we do. We offer to buy most phones, and if a purchase is not possible, we also offer a recycling service. Please bring in any of your devices (working, broken or non-working).

Do you recycle electronics?

Yes! We will send unusable phones to a local recycling business.